The Y is open. Below are some answers to our frequently asked questions as well as some of the resources we are providing to our members. 

 FAQ's

Updated 11/18/2020

Q: “Are YMCA Members required to wear masks?”
A: “Effective Sunday, Nov. 22 at noon per the County Health Commissioner order, the Y is restricted to 50% capacity. Spaces within the Y will be regularly monitored by Y staff to ensure compliance. During previous capacity restrictions the Y did not reach capacity limits, so please continue your YMCA routine. ”

Effective Sunday, Nov. 15 per the Governor's order, anyone entering the Y who is over 8 years old is required to wear a face-covering except during physical activity unless the individual has a medical condition or other limiting reason. People not from the same household are expected to maintain a 6' distance between each other.

Please note: LIVE Virtual and On-Demand Classes are included in your membership and are available for your convenience. More classes are being added, so please check back regularly to find your new favorite!

For your safety, we continue to conduct extra cleaning every day throughout YMCA's.

By working together and keeping the Y safe, we hope to remain open despite the increase in positive cases recently.  

Q: “Will the hours of the building and class schedule be different?”
A: “We understand the new normal looks different for everyone. Hours and schedules will be different. We will continue to add classes and revisit our hours of operation as we get busier. Please check our website and app for the most recent class and schedule changes.”

Q: “What additional cleaning is the Y doing? With what and how?”
A: “We have scheduled additional staff to clean and sanitize equipment, locker rooms, and shared spaces. Disinfectant misting will be completed daily in weight rooms and locker rooms. The hospital grade disinfectants currently used throughout the facility kills the Coronavirus. Every night, a professional cleaning company or trained Y staff conduct nightly deep cleaning and sanitizing of the facility.”

Q: “Why are the gyms and racquetball courts limited?”
A: “The courts may be reserved only for staff led classes and programs throughout the day. There will be limited opportunities to reserve these spaces. Please check at the Member Service Desk for details.”

Q: “Is the pool safe?”
A: “Our pools and splash parks are carefully maintained and are disinfected with chlorine and/or bromine. Everyone should continue to protect themselves and others at our water venues both in and out of the water by practicing social distancing and good hand hygiene.

Q: “When will other youth programs restart?”
A: “Many youth programs have restarted. Please check our website or at the front desk for details. We will restart remaining programs based on recommendations by national, state and local sources.”

Q: “What does social distancing look like in the locker room?”
A: “Please abide by the recommended 6 feet of social distancing as much as possible. We are asking all members to bring a lock and utilize every 4th locker to help space people out. We appreciate your patience if the locker room is busy.”

Q: “What is expected at the YMCA during this time?”
A: “People not from the same household are expected to maintain a 6' distance between each other. Masks do not have to be worn during your workout, but we recommend wearing a mask whenever safely possible. Please wipe all equipment as well as spray bottles before and after each use (treadmills, weights, etc.) Please practice the 3 C’s of cover, clean and contain. Please stay home if you are sick or may have been exposed to COVID-19. Grace, understanding and respect to all those that are sharing this YMCA is appreciated.

Q: “Are there other areas in the Y that will not be available? Why?”
A: “Areas that are extremely difficult to maintain social distancing and keep clean will remain closed for the time being. Indoor playgrounds and climbing walls will remain closed. Please check our website for updates.”

Q: “Why was the Wellness Center/Weight Room closed for cleaning?”
A: “We apologize for the inconvenience. Wellness centers and free weight areas will be shut down temporarily for approximately one hour throughout the day for additional sanitizing. Please check with your local YMCA branch/website for specific closure times.” The YMCA is a community of people who need each other now more than ever. Together we will persevere through these difficult times. We thank you in advance for extra effort from everyone to keep our Y’s safe so that members and staff can continue to learn, grow and thrive at the Y. As always, we want to hear your feedback and concerns. Please check our website and app for updated information.

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